Terms and Conditions

These terms apply to the website and to chatbot, automation, messaging, and training services sold by ChatPro Infotech, No. 95/1, 1st Floor, Coffee Day Upstairs, Peelamedu, Sri Nagar, Hope College, Coimbatore, Tamil Nadu 641004, India. By using the website or paying for a service, you agree to these terms, the Privacy Policy, the Shipping Policy, and the Cancellation and Refund Policy.

1. Services

We provide setup and support for business messaging tools, including WhatsApp, Instagram, Facebook, and Telegram automation, and related training. The exact scope, timeline, and price are those written on the invoice or proposal you accept. A conversation or demo is not a promise of a particular sales result.

2. Your responsibilities

• Give accurate business and contact details.
• Use the tools only for lawful messages and for customers you are allowed to contact.
• Follow WhatsApp, Meta, Telegram, and other platform rules that apply to your account.
• Keep logins private and tell us if you think an account has been misused.

You are responsible for the content of messages sent from your business account. We may suspend work if a campaign is spam, misleading, or likely to get the number blocked.

3. Fees and payment

Prices are in Indian Rupees unless the invoice says otherwise. Taxes, if applicable, are extra and shown before payment. Third-party charges, including WhatsApp conversation fees, Meta charges, and payment-gateway fees, are billed as stated on the invoice and are not part of our service fee.

Access or setup starts after we receive cleared payment, unless we agree otherwise in writing.

4. Intellectual property

The website text, logo, and our own templates remain the property of ChatPro Infotech. You receive a right to use the setup we deliver for your business, for the period you have paid for. You keep ownership of your business name, customer lists, and message content.

You may not copy the site, resell our materials as your own product, or share a course login with people outside the seats you purchased.

5. Platform availability

WhatsApp, Meta, Telegram, and payment partners can change features, pricing, or approval rules, and can limit or suspend an account. We are not responsible for outages or decisions made by those platforms. We will help with reasonable troubleshooting that is inside the scope you paid for.

6. Disclaimer

The website and services are provided in good faith. We do not guarantee a specific number of leads, sales, or message deliveries. Results depend on your offer, audience, and the platforms you use. Information on the website is general and may be updated.

7. Limitation of liability

To the extent Indian law allows, ChatPro Infotech is not liable for indirect or consequential loss, including lost profits, lost data, or a blocked messaging number. Our total liability for a paid order is limited to the fee you paid us for that order in the three months before the claim. This limit does not apply where the law does not allow it.

8. Ending the service

You may cancel as described in the Cancellation and Refund Policy. We may stop the service if payment fails, if these terms are broken, or if a platform requires us to stop. Sections on fees already earned, intellectual property, and liability continue after the service ends.

9. Governing law

These terms are governed by the laws of India. Courts in Coimbatore, Tamil Nadu, have jurisdiction, subject to any rights you have as a consumer that cannot be waived.

10. Contact

Questions about these terms: contact@chatpromobile.com or +91 95970 76476.