Privacy Policy

This policy explains how ChatPro Infotech (“we”, “us”) handles personal information collected through this website, our services, and customer support. ChatPro Infotech is located at No. 95/1, 1st Floor, Coffee Day Upstairs, Peelamedu, Sri Nagar, Hope College, Coimbatore, Tamil Nadu 641004, India.

1. Information we collect

We collect information you give us when you enquire, buy a service or course, or contact support. That can include your name, phone number, email address, business name, billing details, and the message you send.

If you use our chatbot or messaging setup, we process the business contact details and message content needed to run that service for you. Payment card numbers are handled by the payment gateway. We do not store full card numbers on this website.

The site may also receive basic technical data such as browser type and pages visited, through ordinary server logs.

2. How we use information

• To reply to enquiries and provide the service you asked for
• To create invoices, confirm payments, and keep order records
• To send service updates related to your purchase
• To improve our website and support
• To meet legal and accounting requirements

We do not sell, trade, or rent your personal information.

3. When we share information

We share information only when it is needed to deliver the service, for example with a payment gateway, an email or messaging provider, WhatsApp or Meta where the Cloud API is used, or a professional adviser. We may also share information if the law requires it.

4. How long we keep it

We keep enquiry and customer records for as long as the account is active and for the period needed for tax, accounting, and dispute records. You can ask us to delete information that we are not required to keep.

5. Security

We take reasonable steps to protect the information we hold. No website or email system is completely secure, so please avoid sending passwords or card details in a contact message.

6. Your choices

You can ask for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it where we are allowed to do so. Email contact@chatpromobile.com or call +91 95970 76476.

7. Links to other sites

Our pages may link to WhatsApp, payment providers, or other websites. Those sites have their own privacy policies. This policy covers only ChatPro Infotech.

8. Changes

We may update this page from time to time. The date at the top will change when we do. Continued use of the website after an update means you accept the revised policy.

9. Contact

Privacy questions and grievances: contact@chatpromobile.com, phone +91 95970 76476, ChatPro Infotech, No. 95/1, 1st Floor, Coffee Day Upstairs, Peelamedu, Coimbatore, Tamil Nadu 641004.